A dialler program automates the procedure behind placing calls, and a softphone is a program used to make calls over the Internet, says?David Wise, CEO and founder at Avoxi.
Cloud allows healthcare providers across the spectrum to offer better services and care to their patients, says Richard Vester, director of Cloud Services at EOH.
When applied to appropriate use cases, big data can bring significant value to banks and insurance companies, says Gary Allemann, MD of Master Data Management.
Purview operates from a centralised command and control centre that combines network management with business analytics, says Martin May, regional director at Extreme Networks.
Technology trends like cloud, social, mobile, big data and more, are driving the way companies operate and do business today, says Gerald Naidoo, CEO of Logikal Consulting.
It is impossible to rationally justify the expenditure of a project and portfolio management system without at least attempting to estimate the potential ROI, says Dries van der Colff of TPG Africa.
The cost and reliability of the electricity supply is a major concern for businesses of all sizes, and particularly for SMEs, says Debbie Pretorius, GM at MWEB Business.
RICA and POPI both pertain to personal privacy rights and both require similar governance behaviours, says Anthony Olivier, MD of Performanta Consulting.
When local companies expand into Africa, the first real tests of their ERP solutions start to take place, says Taryn Cromie, HansaWorld sales and channel manager, sub-Saharan Africa.
The trails we unconsciously leave behind can be hard to erase, says Simon Campbell-Young, CEO of Phoenix Distribution.
Knowledge workers make up nearly half the workforce in some markets, says Richard Firth, CEO of MIP Holdings.
Minimising customer switching is a challenge facing the banking sector, says Richard Sharod, Africa and Middle East regional director at Stratus Technologies.