Communications to customers on loyalty programmes must be relevant, valuable and personalised to ensure the programme's success, says Haydn James, head of eMarketing at Striata.
The Scrum methodology is finding traction in the application testing market as a method to implement agile software development processes, says Mark Myburgh, test manager at EOH Application Management.
Falling bandwidth prices and constant improvements to SA`s telecoms infrastructure are slowly turning cloud-based PBXs into a viable option for SMEs, says Ryan Miles, COO at Itec.
It's promising to see how SA's IP capabilities stack up and can contribute positively to the BRIC nations, says Lizelle Christison, manager of the IP EXPO.
Research shows companies that implement a Sales and Operations Planning process outperform competitors, says Neil Cormack, supply chain director at Softworx.
The mobile revolution will become another aspect of software and devices, just like the Internet, and the concept of browser interfaces, says Chris Wilkins, CEO of DVT.
The tablet will revolutionise the habits and behaviour of the mobile warrior, says Pierre du Plessis, next generation services advisor at Datacentrix.
The 'smart' revolution has brought with it a new kind of security challenge, says Martin May, regional director (Africa) of Enterasys Networks.
There are many considerations to ponder before selecting the right piece of hardware, says Leon Minnie, product manager - production solutions at Konica Minolta South Africa.
Preparation and knowledge are essential to avoid common ERP errors, says Keith Fenner, VP of sales at Softline Accpac.
Mobile security software will become as typical as Internet security products for PCs and laptops, says Simon Campbell-Young, CEO of Phoenix Software.
VOIP 2.0 is about application, and cheap minutes are the value-add, says Mitchell Barker, founder of WhichVOIP.
Unified storage offers a solution for businesses with diverse and expanding storage requirements, says Wynand Moller, country manager for D-Link SA.