There are vast differences in the quality and reliability of VOIP services in the market, says Wayne Speechly, business development manager, Communication Services, at Internet Solutions.
Desktop fax reduces time and increases efficiency, says David McCallum, sales manager at MESSAGEmanager Solutions SA.
Opportunity is at the doorstep of the wireless Internet service provider, says Mohammad Patel, CEO of O-Tel Telecom.
Companies can save money in their printing environment by reducing their energy consumption and paper use, says Ravi Perumal, product manager at Axiz.
Companies must create the correct environment where staff are empowered to be the guardians of information, says John Mc Loughlin, MD of J2 Software.
Companies are using BPM solutions to change the way they process, manage and measure work, says Tim Stanley, regional sales director, Africa, at Global 360.
Electronic storage and cloud computing have been adopted as a means of retaining a dynamic corporate continuity platform, says Karen Humphris, consultant at ContinuitySA.
Small businesses can benefit from high-performance, advanced applications at a low cost, says Garth Francis, MD of Xepa.
Speed and reliability are affecting early adoption of cloud computing, says Louis Helmbold, business development manager at Axiz.
The unification of communications services onto a single platform enables businesses to streamline and facilitate information exchange, says Dean Young, head of Telecommunication Pre-sales at T-Systems SA.
Flawed processes in organisations are mainly caused by mismanaged data, says Mervyn Mooi, director of Knowledge Integration Dynamics.
Dave Paulding, Interactive Intelligence`s regional sales director, offers tips for those negotiating the shift to multichannel contact centres.