Performance management should be done to improve a company's performance rather than only with the goal of adhering to HR policies, says Anja Hartman-Weitz, HR manager, Softline VIP.
Cost reduction is a key benefit of virtualisation, but seldom the most important, says Albert Gazendam, business development manager, Dimension Data, South Africa.
Making customer service reps more productive can save hundreds of thousands of rands on call resolution time annually, says Ebrahim Dinat, COO of Ocular Technologies.
One of the pitfalls of a wireless infrastructure is increased exposure to unauthorised intrusions, says Martin May, regional director (Africa) of Enterasys Networks.
Companies are tired of paying vast amounts of money up-front for software and supporting infrastructure, says Richard Firth, CEO and chairman, MIP.
Martin Walshaw, senior systems engineer at F5, looks at cloud computing strengths and weaknesses.
Implemented wisely, cloud computing can enhance business productivity, says Lisa Fielder, head of Infrastructure Managed Services at EOH.
Corporate data can be effectively protected in the cloud, says Roelof Louw, team leader business development at T-Systems SA.
Enterprise architecture includes a strategic information base with clear definition of business objectives and strategy, says Terry Ramabulana, CEO of TIS Holdings.
Cloud, risk, and flexibility are some of the issues impacting the contact centre, says Martin Dove, director of strategy and innovation at Merchants, Dimension Data.
When master data management is unsuccessful, it can be a costly exercise for the business, says Gerhard Botha, principal lead, BI, at iSPartners.
Market pressure means companies look for maximum efficiency from their managed services contracts, says Brent Flint, services executive for Dimension Data, MEA.
Business network infrastructures face growing scalability, agility, and security challenges, says Wynand Moller, country manager of D-Link.