Payroll users are usually separate from HR users, and use the information differently, says Brendon Gass, director of Absalom Systems SA.
Changing large back-office applications has a significant impact on the internal organisation, says Stuart Phillips, MD of MagmaTec.
BI and BPM are processes, not products or quick-fix solutions, says Marc Scheepbouwer, MD of Intellient.
Connected consumers are driving the demand for call centres in the banking industry, says Dave Paulding, regional sales director, Interactive Intelligence.
Individuals should start getting their documents in order now, says Grant Lloyd, MD of Softline Pastel Payroll.
Mobile workers need portability and instant-on functionality, says Errol Wills, MD of Logic Group.
Outsourcing is a risky business, and there are alternatives to successful customer experience management, says Keith Fenner, VP of strategic sales at Softline Accpac.
There are many IT support options in the market for large companies, but not as many for SMEs, says Garth Francis, MD of Xepa Consulting.
Over two-thirds of all security breaches are perpetrated by members of staff, says Amir Lubashevsky, executive director of Magix Integration.
The language divide between business and IT remains a primary barrier to BI adoption, says Julian Field, marketing director at Knowledge Integration Dynamics.
Global head office orders mean local divisions are prevented from making practical business decisions, says Kevin Phillips, MD of idu Software.
Linux software generally costs less to acquire than its proprietary counterpart, says Yossi Hasson, CEO of Synaq.
WiMax is not suitable for all needs and is weakest in the area of carrying voice calls, says Jacques du Toit, MD of Vox Orion.