The business analyst`s main responsibility is to gather, detail and document requirements in a useful format, says Dicky Hamelink, UMT business analysis specialist.
Managers should take an integrated view of how IT is used throughout the business, says Chris Wilkins, CEO of DTH.
The need for more seamless and integrated communications within business is obvious, says Henry McCracken, regional sales director for Africa at Aspect Software.
Managed print services offer a low-risk way to save costs, says Nick Constantinou, business development manager at Itec Distribution.
Customer intelligence must be a quintessential component of an organisation's marketing portfolio, says Derek Dreyer, retail industry executive at SAS Institute.
Keeping costs under control, growing revenue and increasing efficiencies will be companies' focus for 2010, says Neil Rom, MD of Printacom.
Integration is part and parcel of ERP projects of all sizes, says Hedley Hurwitz, MD of Magix Integration.
Ninety-nine percent availability translates into three days of downtime a year, says Dick Sharod, African regional director at Stratus Technologies.
The company has unveiled Web sites, research programmes and offers seminars to tackle ECM and ERM strategies, says John Mancini, president of AIIM International. [Local rep: NokusaEI]
A high percentage of the total printing costs in large organisations might be invisible or uncontrolled, says Holger Groenert, manager of product marketing at Itec Distribution.
Companies can minimise capital expenditure by incorporating energy-saving solutions, says Andy Robb, CTO at Duxbury Networking.
The value proposition of integrating a set of disparate systems with Microsoft technology is compelling, says Ryan Purvis, business development manager at 3fifteen.
Managers must use this time to consider efficiency and optimisation above all else, says Glen Ansell, CEO of i5 Group.