A business intelligence solution offers an organisation the ability to turn information into a useful asset, says Martin Rennhackkamp, COO of PBT.
Companies must integrate a variety of technology investments into a unified enterprise architecture, says Ryan Purvis, head of custom development, integration and BPM at 3fiftfeen.
Tightening risk control includes getting strict on payment terms for debtors, says Craig Brunsden, CMO at Axiz.
Resilience must be incorporated into the technology at the design stage to ensure continuity, says Gary Jameson, country manager: SA, at Eaton Power Quality.
Smaller businesses can protect themselves by signing up for two or more telecoms services, says Mohammad Patel, CEO of O-Tel.
Companies should implement a holistic security policy, says Magix Integration.
Firms should reconfigure established architectures to make them more streamlined and cost-effective, says Hennie Moolman, MD of AfricaSD.
An integrated management facility ensures security while keeping costs under control, says Ugan Naidoo, management consultant at Fujitsu Services SA.
By utilising SaaS, companies get the same product functionality, but even better service, says Guy Jelley, CEO of Post Vision Technology.
The transition from call centre to contact centre hasn't been totally smooth, says Mark Payne, director of African operations, Genesys Telecommunication Laboratories.
Businesses should look for a managed services partner who can put together one solution based on the company's specific needs, says Mark van Rensburg, executive: Managed Services of Intuate Group.
Effective IT security no longer comes down to purchasing and installing security products, says Haydn Pinnell, MD of Gallium.
In tougher economic times, financial performance becomes an even more critical discipline, says Christo Bredenkamp, MD of Synergy Business Intelligence.