In print media, tight sales pipeline management is critical - and it's here CRM software can really come into its own, says Roger Strain, director, Liquid Thought.
Companies should not be fooled by traditional contact centre performance metrics, says Dave Paulding, Interactive Intelligence's regional sales director.
Outsourcing gives businesses immediate access to the benefits of experienced staff, says Glen Miller, CEO of The Webcom Group.
The use of software tools to manage output devices from multiple vendors can help companies reduce costs, says Holger Groenert, manager of product marketing at Itec Distribution.
Clauses must be scrutinised carefully in managed print services contracts, says Neil Rom, MD of Printacom.
Getting locked into using a specific technology or network is a bad mistake, says Douglas Reed, CEO of Vox Telecom.
What is required is a corporate recognition that this is an optimal way to work, says Richard Firth, CEO and chairman of MIP Holdings.
One of the main areas of concern is that of control, says Yossi Hasson, CEO of Synaq.
A vital CFO objective today is obtaining a single version of the truth, says John Robson, performance management consultant at Infor.
The OS is as capable on netbook hardware as it is on notebook and desktop computer hardware, says Othelo Vieira, Acer notebook product manager at Tarsus Technologies.
Addressing compatibility issues is the first step to deploying virtualisation, says Haydn Pinnell, MD of Gallium.
Eaton's Protection Station is an all-in-one UPS, surge suppressor and multi-socket device, says Evershree Mathadeen, channel manager at Eaton Power Quality.
There is an underlying move towards integrating communications within enterprise processes, says Bennie Langenhoven, managing executive of Tellumat Telecoms.