Outsourcing can be a spectacular success if it`s done correctly and for the right reasons, says Stephen Floyd, head of core services at Fujitsu Services SA.
The upgrade to Microsoft Dynamics CRM 4.0 is a simple wizard-based operation, says Heath Turner, CRM director at IS Partners.
The core of enterprise content management is alive, well and growing, says Ronald Melmed, MD of Digital Archiving Systems.
Distributors are increasingly being expected to act as their resellers' logistics partners, says Keith Anderson, COO of Axiz.
Trends such as the convergence of voice, video and data have amplified the strain on networks, says Uwe Brandkamp, Comztek Networks business unit director.
Internet users should watch out for voice phishing tactics, known as 'vishing', says Brett Myroff, CEO of Netxactics.
The power crisis is going to affect computer hard-drives if it's not managed properly, says Richard Lehnerdt, account executive at Business Connexion KwaZulu-Natal.
Software as a service gives managers the ability to control their destiny, says Richard Firth, CEO and chairman of MIP.
The Open XML document format is rapidly gaining acceptance among software developers and businesses, says Aaron Toys, business unit manager at 3fifteen.
A six-year old threat, called Linux/Rst-B, is still infecting computers and servers, says Brett Myroff, CEO of Netxactics.
An enterprise resource planning system is a living entity that is the heartbeat of the organisation, says Syspro marketing director Meryl Malcomess.
The solution will ensure fax to e-mail transmissions remain unaffected by power cuts, says Walter Bredell, CEO of Integr8 Fax.
Chris O'Connell, COO at Knowledge Integration Dynamics, looks at the ways BI is tackling the challenges facing the retail sector.