Next-generation business intelligence tools need to have search capabilities like Google, says Paul Morgan, MD of ASYST Intelligence.
PM is a key enabler to fast-track success within the financial sector, says Laurence Trigwell, Cognos senior financial services industry director: EMEA and Asia Pacific.
Selecting the right outsourcing partner is vital to the success of the partnership, says Lucky Khumalo, CEO of M-IT.
CRM and contact centres don`t work together to maximise sales opportunities, says Keith Fenner, strategic sales director of Softline ACCPAC.
Today's CIO needs business acumen combined with a professional and experienced approach to IT, says Robert Sussman, joint MD of Integr8 IT.
Fax is often overlooked when companies transition to VOIP networks, says Boudje Giljam, sales and marketing director at AmVia.
As mobile network technology has advanced, the need for performance management has increased, says Tim Courtenay, MD of Telecom Services, Atio.
There is an increasing interest in BI analytics to gain a broader scope of intelligence, says Keith Fenner, strategic sales director, Softline Accpac.
IT projects often fail because of a lack of maturity in the service provider and client relationship, says Mike Sewell, group executive of outsourcing at Business Connexion.
Buying a database may seem like an easy option, but it is dangerous and not suggested for businesses, says Scott Cundill, CEO of Majestic Interactive.
The most relevant managed services today are ERP, CRM and office automation, says Keith Fenner, strategic sales director of Softline ACCPAC.
Project management requires synergy between business units, says Pieter Meyer, MD of UMTSA.
In business, someone must be responsible for making sure all IT expenses are justified, says Chris Wilkins, joint-MD of DVT Cape Town.