IT maturity is not about being at the top level, but about being at the right level, says Glenda Miles, Microsoft business manager at AXIA Business Solutions.
Some suppliers may be contributing to business problems experienced by their customers, says Anton Herbst, MD of ACT.
At the 2010 World Cup, contact centres will form a crucial point of contact with visitors to SA, says Dawn Wood, business executive at Atio.
Recruiters have the resources to place skilled candidates more efficiently than a company's HR department, says Isobel McAleenan, MD of Ambit Recruitment.
The requirement for executive-level skills in management and technology is greater than the supply, says Karin Doyle, head of online and executive search divisions at Ambit Recruitment.
Companies are not using the call centre to its full potential, says Lucky Khumalo, CEO of M-IT.
It's a less-than-perfect representation of how things should work in the supply chain, says Anton Herbst, MD of ACT.
Infrastructural basics like electricity and cooling are important elements necessary for data protection, says Mike Sewell, group executive of outsourcing at Business Connexion.
Many companies set themselves up for a fall by relying on disaster recovery plans to bail them out of minor challenges, says Dick Sharod, country manager, Stratus SA.
Buyers should closely examine call centre offerings, as well as providers' commitment and credentials, says Bennie Langenhoven, GM of Tellumat Telecoms.
Businesses reviewing disaster recovery and continuity plans should consider software as a service, says Jeremy Waterman, MD of Softline ACCPAC.
Organisations need to understand the consequences of persistent BI use, says Ashley Ellington, MD of Softline Enterprise.
Faxing is the most effective method to ensure mission-critical information is sent directly to the intended recipient, says Boudje Giljam, sales and marketing director at AmVia.