Companies need to integrate marketing and sales in order to effectively utilise leads, says Tracey Newman, MD of FrontRange.
Companies need to understand the implications of voice over Internet Protocol (VOIP) before implementing it, says Robert Sussman, joint-MD of Integr8 IT.
Corporate governance regulations will allow resellers to grow revenues, says Tracey Newman, MD of FrontRange.
Revenues from outsourced payroll services in Africa are hampered by bandwidth and technical challenges, says Margi Visser, manager at Q Data Dynamique.
Companies should beware of getting caught up in the hype surrounding third-generation (3G) networks, says Pieter de Villiers, MD of Clickatell.
Customers can only experience total satisfaction if the company promotes a culture of service delivery, says Appie Pema, MD of Aptronics.
Regulatory compliance is another form of best practice, says Tracey Newman, MD of FrontRange.
Business intelligence (BI) is 80% politics and only 20% technology, says Martin Rennhackkamp, information specialist at Prescient Business Technologies.
As PCs become faster, maintaining low system temperatures is becoming a challenge, says Jude Luckin, product manager at Rectron.
Companies using new approaches in networking will experience improvements in security and mobility at lower costs, says Philip Olejnik, services manager at Square One.
This year will see business integration and business intelligence (BI) move closer, says Devon Dalbock, sales director of Software AG SA.
To continue to be competitive, South African companies need to develop a presence in selected offshore markets, says Ian Matthews, executive director at Bravura.
Companies are realising that selling open source software is becoming a viable commercial option, says Inus Gouws, consultant at Computer Associates Africa.