Service assurance can deliver improvements in business transaction processing time, says Richard Hepplestone, consultant at Compuware SA.
Dealers and resellers can benefit from the prevalence of spam in the country, says Henry Peens, brand manager at Computer Associates Africa.
Inus Gouws, senior consultant at Computer Associates Africa, discusses open source systems and applications designed for desktop use.
Cost centre managers cannot be held accountable for exceeding a budget they played no active role in preparing, says Kevin Phillips, MD of idu Software.
CIOs must drive business intelligence (BI) initiatives, but too many are involved with technology issues, says Martin Rennhackkamp, director at Prescient.
Productivity growth will be important if the local economy is to grow, says David Butler, chairman of Global Trader.
Deon Scheepers, director at Atio, discusses questions companies should ask potential voice over Internet Protocol (VOIP) suppliers.
Differences between black economic empowerment (BEE) charters are making companies hesitant to act until their industry`s charter is published, says Soria Hay, executive director at Bravura.
Danny Ilic, head of strategic business development at Computer Associates Africa, discusses the characteristics that make for a good managed security service provider (MSSP).
Complying with the ICT charter and implementing black economic empowerment (BEE) will be the top business issues this year, says Ivor Rimmer, director at Bateleur.
The private sector must throw its support behind regional skills development programmes, says Ian Smith, senior VP of Oracle UK and SA.
Companies should consider integrating legacy processes and data using integration via the user interface, says Leon Bouwer, sales executive at Bateleur.
Andy Robb, technology specialist at Duxbury Networking, examines WiMax wireless technology.