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2:50
CRM
Jun 24, 2002

Local companies need to re-examine CRM strategy

SA companies have to control customer data from multiple sources to realise customer relationship management (CRM) goals, says Andrew Connold, MD of Synergy.

Synergy
3:30
CACH'E
Jun 20, 2002

Web applications transform medical services

Web-based applications are changing the way medical services are being delivered, says Henry Adams, country manager for InterSystems.

Henry Adams
7:00
Networking
Jun 18, 2002

Reducing networking costs

Companies can save on networking costs by expanding their network capabilities in line with their business growth, says Wolfgang Held, network consultant at 3Com.

3Com Corporation
4:10
Security
Jun 12, 2002

Outsourcing of security on the rise

Anthony Southgate, GM of security solutions at Internet Solutions, says many companies are examining the viability of outsourcing their security needs to a managed security service provider.

Anthony Southgate
5:30
SSA
Jun 11, 2002

Overcoming obstacles in combating insurance fraud

Sam Selmer-Olsen, a director of Bateleur Software Solutions, analyses how the high volume of historical data can be overcome to fight insurance fraud.

Sam Selmer-Olsen
5:50
E-business
Jun 7, 2002

Benefiting from e-business

Lizette McIntosh, supplier activation manager of MarketSite Africa, discusses how companies can use e-business to their advantage.

Lizette McIntosh
3:50
Mobile technology
Jun 6, 2002

The future of mobile technology

For a good idea of where mobile technology is going in Africa, consider that today climbers can make cellphone calls from the top of Mt Kilimanjaro, says Heinz Stephan, Comztek`s director of product and technology.

Westcon-Comstor
5:50
Passwords
Jun 6, 2002

Choosing better passwords

Karel Rode, senior consultant, Internet security at Dimension Data Western Cape, provides guidelines for selecting more effective computer passwords.

Dimension Data South Africa
2:50
ECR
Jun 5, 2002

Examining the ECR initiative

Marc Scheepbouwer, sales director of Global Technology Business Intelligence, takes a look at the Efficient Consumer Response (ECR) initiative driven by manufacturers, retailers and industry bodies to improve the efficiency of the retail process.

Global Technology
10:50
BI and Data Analytics
Jun 4, 2002

Assessing the value of BI

Andrew Cook, manager of business intelligence at AST Enterprise Systems Management, discusses how companies can evaluate a business intelligence (BI) solution.

GijimaAst
3:20
Web services
May 30, 2002

Business process standards a major hurdle for Web services

Rick Parry, MD of Progress Software SA, believes most vertical industries are facing a challenge in standardising business processes for Web services.

Progress Software SA
2:40
E-learning
May 30, 2002

A blended approach to e-learning is required

Combining e-learning with instructor-led training will lead to effective knowledge transfer, says Madelise Grobler, director at CS Holdings.

Madelise Grobler
5:20
Workflow
May 30, 2002

Workflow can enable e-government

Workflow solutions are key to making e-government a reality, believes Mark Ehmke, MD of Staffware SA.

TechSoft
 
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