The South African Revenue Service leans on artificial intelligence and machine learning to not only boost functions, but also improve its integrity.
The new standard in A3 MFPs allows users to intelligently scan and index hard copy documents, thereby starting their digital transformation journey.
The strategic Google Cloud partnership deals with the telecoms operators will unlock emerging 5G and edge computing services for customers.
The argument for enterprise service management is compelling when it can be implemented at minimal cost using existing IT service management technology and processes.
The South African Revenue Service today unveiled a completely virtual filing tax season, as branches remain closed for at least the next six weeks.
Driving promotions without looking into the inherent factors that influence the ROI can lead to promotions that damage the bottom line, says Ina Oosthuizen, data scientist at Decision Inc.
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Seamless digital interactions that are built around user needs will allow companies to deliver bespoke solutions in near to real-time, says Grant Phillips, group CEO at e4.
Despite mistrust, we have reached a point of no return on the customer experience improvement curve, with the baton passing from human to digital interaction.
The telecoms industry body joins forces with software firm Mobileum to develop technology to fight robo-calling and fraudulent calls.
Managed ethically, robocalls offer compelling commercial opportunities for organisations that would benefit from the channel’s immediacy, says JD Engelbrecht, MD of Everlytic.
The partnership aims to improve personalisation backed by Netcore Cloud’s full-stack product suite.
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