Chatbots can help shift the burden off your contact centre agents and empower your customers to get immediate answers to their questions.
The implementation of RPA can free up to 20% of employees’ time that can be put to better use, says Micro Focus.
The ICT distributor has come on board as registration sponsor of Micro Focus Realize 2020, to be held on 27 August at The Focus Rooms.
For organisations across the board, data storage needs to go a step further, and become more intelligent, says Fred Saayman, Huawei Business Unit: Executive, at Pinnacle ICT.
Cloud and SaaS providers have proven their platforms are stable and secure, and it’s now commonplace for business-critical workloads to be on these platforms.
Technology, artificial intelligence and data science have become critical to helping humanity effectively deal with the coronavirus outbreak.
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InterSystems customers will be able to integrate insights from DataRobot’s enterprise AI platform into their healthcare applications.
This is the third major release of the platform, which enables companies to solve their interoperability, scalability and speed problems.
We are forced to change what we view as critical, essential, or even important at all as we come face-to-face with the COVID-19 pandemic, says iiDENTIFii.
Are you ready for hyper-automation? asks Harry Nicholson, senior product manager at Blue Turtle Technologies.
The South African government leans on mobile technology as it enters a new phase in the fight against the coronavirus pandemic.
Through Apple’s mobile and Web-based coronavirus screening tool, Siri provides users with detection information and resources.