Two-thirds of customers surveyed by PwC feel companies have lost touch with the human element of the customer experience.
'Decoding the DNA of a digital future' explored the latest trends and topics in the ICT industry.
The new premium device from the South Korean company was unveiled this week, and incorporates the infamous 'top notch'.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
Three distinct areas can become part of a strategy that achieves those goals: data, time and resources, says CEO of Inovo, Wynand Smit.
John Robison has joined South African technology start-up Xineoh as a board member.
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Big data on its own is just that, a lot of data. It's what you do with it that counts.
The company incorporates Afiniti's software, which analyses behavioural patterns to match users with agents, into its contact centre platform.
ITWeb is running a survey on cybersecurity to gain a better understanding of how SA businesses are managing their cybersecurity posture. Survey sponsor MTN Business wants to find out where local companies are going for information about cybersecurity best practice, as well as the challenges they face.
To gather further insights into the utilization of CRM/ERP solutions by South African organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the valueof R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
Thanks for participating!
The European Space Agency's Gaia mission will catalogue a billion of the stars in our galaxy, but the biggest challenge is the processing and storage of the resulting 2PB of data.
Ricoh Digital Empowerment survey examines how a lack of technology investment impacts on performance, productivity and potential for employees in the modern organisation.
Machine learning has the ability to bring predictability and optimisation to organisations, which was simply not possible in the past, says Mint Management Technologies.
It is critical for manufacturers to unlock the potential of legacy, real-time and unstructured data.
Sundar Pichai, appointed Google CEO in 2015, could this week receive a R4.6 billion pay-out from stock he was given five years ago.