Dimension Data unpacks the top factors that impact customer satisfaction.
An ITWeb survey reveals that 14% of respondents have only partially deployed AI.
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The platform, launched at Dell Technologies World, leverages energy management, data centre automation and active storage to achieve a digitalised, smart ecosystem.
The fourth industrial revolution will bring enhanced human-machine interaction, driving interconnectivity and data transparency in manufacturing.
Artificial intelligence firm Cortex Group is looking to invest in pre-revenue or post-revenue stage AI start-ups throughout the African continent.
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Just over a year after going live, the start-up company says it has beaten its customer acquisition and retention goals.
We've become accustomed to encountering chatbots online, but it's still early days for the contact centre chatbot in South Africa.
Even businesses on lower-tier Microsoft licences can subscribe to Power BI Pro for $9.99 per user (less than most third-party alternatives), says Salient Discovery.
South Africa's educators and learners are missing out on the opportunities presented by robotic process automation (RPA).
Microsoft unpacks practical applications of AI that are helping healthcare organisation be more efficient and effective.
UiPath's RPA solution will help DVT customers automate business processes more efficiently, accurately, securely and at scale.