WesBank's Corne Janse van Rensburg discusses how the financial institution's academy up-skills employees, helping them deliver operational agility.
Future Advisory CEO Herman Singh discusses the gains and pitfalls of implementing a business process automation system.
How your company's workforce should evolve due to automation and digital transformation.
The future of jobs is not as gloomy as perceived, with artificial intelligence expected to spur the growth of more jobs than it replaces, say experts.
The companies will bring you the best of digital transformation technologies and transform your organisation.
Human resources departments will face future stumbling blocks in managing the human-machine relationship, says IDC's Ranjit Rajan.
ITWeb AI Summit 2025
Uncovering the true business value of AI
Freshworks has taken an omnichannel approach to customer service, using chatbots to service simple requests and human interaction for more complex issues.
RPA plus document capture will empower your customer journeys.
The company was named a leader in the Gartner Magic Quadrant for Application Performance Monitoring Suites for the second consecutive year.
The automaker rolls out its latest version of Navigate on Autopilot for a more "seamless, active guidance experience".
There is a difference between advanced technology to assist us, and self-learning artificial intelligence that may end up redesigning itself, says FlowCentric Technologies.
Technology advances in speech and language processing can help you hear what your customers are really saying.