A successful AI strategy must consider cultural issues as well as business issues, says Microsoft.
A survey shows local human resources practitioners believe AI will play an important role in the recruitment process within the next few years.
Disruptive technology enables the novel application of tech fusions to solve human, society and business needs, says University of Pretoria's Aurona Gerber.
The HR Recruitment Trend Survey reveals 93% of companies believe AI will play an important role in the recruitment process within the next few years.
The company has come on board as diamond sponsor for ITWeb's Business Process Management and Automation 2019 event, to be held on 9 April.
Join Microsoft on March 18th as it opens Microsoft's newest Policy Innovation Centre hosted by the University of Pretoria.
ITWeb AI Summit 2025
Uncovering the true business value of AI
Why have so few companies managed to give us a Google Assistant, Alexa or Siri experience in the customer service arena?
Absa's David Logan discusses the evolution of the data science field andits dependence on innovative technology.
Deloitte unpacks six technology trends that will reshape business operations globally, but for SA, some of these technologies are in their infancy.
Contact centres are becoming cloud-based, AI-powered customer experience hubs where voice will play an increasingly important role, says Avaya.
As automation and augmentation take over certain BI aspects, robots will have a significant impact on jobs in the sector, says 9sight Consulting's Dr Barry Devlin.
While voice recognition technology is working elsewhere, Africa's many accents and dialects make success here more difficult.