Employees must be trained to work with and alongside automation technologies, so they feel empowered, rather than threatened, by their presence, says Aspect.
Artificial intelligence is a tool that understands its environment well enough to pinpoint events and take action against a predefined purpose, says Simon Campbell-Young, MD of Credence Security.
The collaboration with NVIDIA gives start-ups and students the computing power required to develop successful advanced AI projects.
Any digital transformation effort is doomed to fail if it overlooks the role of its people in determining the success of the project, says Krishna Arani, SVP and GM, Asia Pacific and Middle East at Aspect Software.
The company showcased its dynamic data management strategy at the Gartner forum, and will replicate this at the Gartner symposium in Barcelona later this year.
The companies collaborate to bring Thoughtonomy's Virtual Workforce platform to African organisations.
ITWeb AI Summit 2025
Uncovering the true business value of AI
Artificial intelligence is about to disrupt self-service functionality within contact centres, says Mitel.
There are many moral reasons for seeking to bring more women into the data sciences, but there is also a very good business reason: they offer something different.
Under the partnership, Esker's customers will gain access to Rimilia's cash allocation solution, Alloc8 Cash.
Robotic process automation will make waves in the insurance market, offering cost savings, efficiencies and improved risk management.
From uncontrolled sprawl to a unified, adaptive IT services architecture.
The Parabotics competition will train youth how to build and program desktop-scale robots, while encouraging youngsters to pursue STEM careers.