Within the contact centre, artificial intelligence is powering ways of customers communicating through self-service channels, says Stephen Ball, senior VP Europe and Africa at Aspect.
The event will feature nine case studies, covering the banking, transport, public sector, retail, insurance and legal industries, says ITWeb.
Eighty-three percent of local SMEs envisage using the Internet of things within five years, a survey has found.
The partnership will see MultiChoice sponsor a research chair of machine learning at the University of Pretoria.
IBM's Cloud and Data Hub at #ThinkJohannesburg on 20 June will challenge conventional thinking around data and cloud, the company says.
Security is now a significant function, and SRM leaders have to guard against cyber attacks and tougher regulations.
ITWeb AI Summit 2025
Uncovering the true business value of AI
The professional services firm pledges a further $200 million to upskilling disadvantaged people across the world, including SA.
The winning team developed a real-time fraud detection solution, using machine learning to flag anomalous behaviour.
Darktrace uses AI to detect machines that may be conducting nefarious business, even if they have legitimate access.
The LG G7 ThinQ is the latest flagship device from the South Korean electronics manufacturer and will cost R13 999 in SA.
Teams of keen young coders are hunkered down in Midrand, using machine learning to solve real world business cases.
And that is not necessarily a bad thing for cyber security professionals, said Netskope's Neil Thacker.