When it comes to face-to-face customer experience, SA is ahead of many American and European markets, says Emerge Queue.
European retailers are at a crossroads between driving operational efficiency and improving customer experience.
The solution provides a consolidated view of the business across a wide cross-section, enabling better decision-making.
The digital asset management solution helps retailers manage advertising, promotional content and omni-channel strategies through the provision of digital content.
The Pick n Pay Group looked to iFuture Consulting Services to assist it in developing and operationalising its ECM strategy.
The HP ElitePad Mobile PoS Solution allows businesses to engage more easily with customers on the sales floor, says HP.
The store remains the shopping 'hub' for consumers, but the store operating model is changing rapidly to meet the needs of the multichannel shopper, says Fujitsu.
Value-added services mean nothing if they are not tailored to a specific customer's needs, says Innervations.
Many local shoppers use the Internet as a storefront to look at the products, but still purchase in store, says JDA Software.
Fujitsu has been recognised in the Leaders' category of The Forrester Wave: Point of Service, Q2 2012 report.
The company offers expert training as part of the implementation process, and provides ongoing support to all Sync users.