The growth of the outsourced call centre industry globally has been meteoric, says Ron Keschner, group sales director at Go Rentals.
The company was named Ivanti ITSM partner of the year at the 2018 EMEA Partner of the Year Awards.
Companies struggle with determining how to define optimal boundaries between their micro-services, says Michael Brink, solution strategist at CA Southern Africa.
The IT services company is restructuring its operations locally and will examine the possibility of job cuts at a later stage.
Top business technology news | 13 - 18 June 2022
A summary of the top business technology stories shared by ITWeb between 13 -18 June 2022. Visit www.itweb.co.za for more news. #NewsVideo #youthday #Jobcreation
Embracing flexibility and cloud-based solutions is essential to making employees as efficient as possible, says Stephen Ball, senior VP of Europe & Africa at Aspect.
To earn a Microsoft AEP authorisation, partners must complete accreditation requirements to prove their level of academic licensing and market expertise.
New ideas in technology rental and leasing are changing how organisations approach their IT investment and manage their budgets, says InnoVent.
Top news headlines for 24 - 30 October
ITWeb shared a summary of the top business technology stories that ran between 24 October 2021 and 30 October 2021.
The company earmarks East and West Africa as part of its strategy to increase revenue flow from outside the South African market.
Successful minute-taking requires a professional approach and the application of a broad range of skills, says Diligent.
NBConnect will handle everything from anti-virus, scripting and patching to alerts and monitoring, backups and software roll-outs, the company says.
Despite the tough economic outlook, the Altron subsidiary is bullish about doubling revenue over the next five years.