WNS was awarded with the Best Outsourced Contact Centre Award for its commitment to clients and customers.
The role of quality assurance has changed almost entirely, but the mind-set of traditional businesses is slow to catch up, says Saratoga.
Barloworld Logistics says 112 former Telkom employees "remain employed" by the company, after a trade union warns of possible retrenchments.
Trade union Solidarity says former Telkom employees, now at Barloworld Logistics, are facing forced relocation and second restructuring in 2015.
Top business technology news | 13 - 18 June 2022
A summary of the top business technology stories shared by ITWeb between 13 -18 June 2022. Visit www.itweb.co.za for more news. #NewsVideo #youthday #Jobcreation
The partnership has been formed in response to growing Business Process as a Service demand.
Thousands of employees, their families, friends, customers, analysts and suppliers ran together on the same day at different locations across the world.
Market growth will rest on third-platform technologies of mobile, cloud, big data analytics, and social, says IDC.
Top news headlines for 24 - 30 October
ITWeb shared a summary of the top business technology stories that ran between 24 October 2021 and 30 October 2021.
The service providers best suited to this changing ICT environment will be those that have zero interest in specific vendor solutions, says Louis Jardim, commercial director at Turrito Networks.
WNS?is one of the first international BPO investors to set up operations in the BPO Park, located in the multibillion-rand Coega IDZ.
Knowledge, gained through years of experience, makes all the difference during a complex migration process, says Soarsoft International.
The cloud has changed the game, and managed service providers'?portfolios must be redesigned with the cloud in mind, says Simon Campbell-Young, CEO of Phoenix Distribution.