Businesses are deterred by security fears to make the switch to the hosted contact centre, experts say.
Is the call centre industry properly exploiting the diversity of its talent pool? asks Fusion Outsourcing.
BPeSA, local government and Internet Solutions offer an incentive to attract international investors to the region.
The company implemented a Sage ERP X3 and Softline VIP Premier HR system for Agribusiness Development Agency.
Top business technology news | 13 - 18 June 2022
A summary of the top business technology stories shared by ITWeb between 13 -18 June 2022. Visit www.itweb.co.za for more news. #NewsVideo #youthday #Jobcreation
Agile software development reduces the risk of project failure, but not the cost.
The firm will provide consulting services for Temenos' core banking implementations across Africa.
The company is in talks that could affect its share price.
Top news headlines for 24 - 30 October
ITWeb shared a summary of the top business technology stories that ran between 24 October 2021 and 30 October 2021.
The university's Office of Research Information Services has deployed the Kaseya IT Automation Framework.
Redwood Third Party Processing has formed a strategic alliance with ACET Processing.
The National Bank of Ethiopia contracted Compuscan to provide a Consumer and Business Credit Information Bureau.
There is a fundamental shift in thinking that companies have to consider when embarking on the cloud journey, says Roelof Louw, cloud computing expert at T-Systems SA.
The bank reduced costs and improved printing performance after appointing Itec Lesotho as its document output solutions partner.
The cloud model increases automation and agility while reducing operational IT costs, say EMC experts.