A CSE study reveals that poor efficiency, not lack of government incentives, is the main reason why the local contact centre industry is failing to grow at predicted rates.
The Gauteng provincial government will only settle its R100 million debt with Dialogue Holdings next May.
Datacentrix will handle its IT service desk, end-user computing, network, security and telephony services.
In this World Wide Wrap: Accenture, BMC expand partnership, India finalises open standards policy, and Lionsgate moves ERP into the cloud.
Top business technology news | 13 - 18 June 2022
A summary of the top business technology stories shared by ITWeb between 13 -18 June 2022. Visit www.itweb.co.za for more news. #NewsVideo #youthday #Jobcreation
Businesses must reduce the considerable costs of suboptimal staffing, says Aspect Software.
Nicholas Evans will head up Airborne Consulting's newly established consulting unit.
The company's services fully integrate with Microsoft's hosted e-mail platform.
Top news headlines for 24 - 30 October
ITWeb shared a summary of the top business technology stories that ran between 24 October 2021 and 30 October 2021.
As cloud computing progresses, SA businesses are starting to look to safely integrating it into operations.
The Japanese telecoms giant will aid DiData to reach $7 billion in revenue within the next five years.
In this World Wide Wrap: Animation to revive India?, HCL wins $100m BPO deal, and Bank warned on outsourcing.
In this World Wide Wrap: Optical network spending jumps 16%, Kenyan cable vandals face jail, and Expresso Telecom eyes Ghana.
The National Empowerment Rating Agency said the company's BBBEE rating has increased to Level 2.
The company deployed the financial budgeting and reporting solution for its Sage ERP Accpac system.