While AI is currently on everyone's radar, the contact centre industry's ability to implement and adopt true AI remains some way off, says Karl Reed, chief solutions officer at Pivotal Data.

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Data resilience readiness

ITWeb, in partnership with Veeam, is running a survey on data resilience readiness among businesses in Africa.

The survey aims to explore just how prepared these businesses are to recover from a ransomware or cyber attack, as well as the resources they have at their disposal to help them recover.

In this survey, we examine, among other things:

Does your organisation use backup data as an additional layer of defence to scan for indicators of compromise (IOCs), malware, or other threats?
Assuming a worst-case scenario where all systems are affected, how long would it take your organisation to restore full operations?
To what extent has your organisation integrated AI intelligence into its data protection strategies?

By completing the questionnaire, you stand a chance to win a Takealot or Amazon gift voucher to the value of R5 000.

The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.

Thank you for participating!

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René Brunt

Dec 1, 2021

Born-in-SA solution drops the barrier to SME document storage and management

Ubunye Holdings presents DocVolante, a cost-effective solution to electronically index, store and share files and documents.

Africa Data Centres in deal to secure 10MW renewable energy

The company appoints Distributed Power Technologies to provide renewable energy and storage solutions for its data centres across South Africa.

Technology adoption with Envisage Solutions

IBM has recently introduced a technology that combines AI and big data – IBM Cloud Pak for Watson AIOps, says Pakiso Nkoe, Director, Envisage Solutions.

Envisage Solutions