The appetite is growing for many contact centres in Africa to evolve into as a service contracts, says Kevin Le Roux, head of Business Development at Pivotal Data.
The Epicor postmodern ERP solution supports the flow of data and streamlines processes, making work more intuitive and collaborative.
Many SMEs already have some BPM capability in place - they just don't know how to exploit it.
Laserfiche's Robotic Process Automation can be configured to perform almost any business process. [Local rep: Noscotek]
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
Increased consumer awareness, strict governance requirements and advances in technology are resulting in growing standardisation of the sector, says Epic ERP.
Forrester predicts the RPA could see strong growth - provided RPA gets smarter than it is at present.
What sets your business apart from the crowd? The answer might not be what you think.
By making use of MentPro's Capacity Optimization and Infrastructure Right Sizing service, budget can be allocated to areas where it is needed most.
To automate planning, budgeting, forecasting and analysis, Synergy deployed IBM Planning Analytics software, powered by IBM Cognos TM1 technology.
One of the first challenges businesses face in their push to be agile is that there is no standout Agile development methodology.
Slow, rigid companies will never thrive in a talent-scarce, customer-led, robot-enabled market, says Forrester Research.
WNS is able to help clients assist and transform their finance and accounting function through its proprietary Outperforming CFO Framework.