Mobility holds huge promise for business - so embrace it by getting policies right at the roots, says Karabina.
The initial building process will not cover everything; process flow design must allow for change, says 3fifteen.
Business process management must take clients, competitors, and employees into account, says FedGroup.
New technology, including mobile, social, cloud and big data, provide a world of possibilities for business, says Ovations.
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Many BPM projects fail because there is a disconnect between the project itself and the business strategy, says BITS Consultancy Services.
Improving efficiency, improving effectiveness and becoming more agile is key to dynamic business processes, says PricewaterhouseCoopers.
For SABMiller, implementing standardised business processes involved developing a single repository for information.
Organisations must be adaptable to the changing business environment, much like a fox, says scenario planner Clem Sunter.
Many organisations do not understand their business processes or their customers' needs, which is why they fail, says BPM expert.
Social business apps can be effective in improving communication and productivity, and can also be used to track communications with an enterprise, says Jon Hoehler of Deloitte Digital.
HPOs focus on the customer experience first, and then consider processes and technology, says BPM expert Steve Towers.