Companies wanting to survive the pandemic’s fallout have to accelerate the pace at which they move to frictionless customer engagement, says SAP Digital Interconnect.
Microsoft takes “the next giant leap in cloud computing”, introducing Azure Space to provide satellite Internet connectivity to organisations.
With the Quality Management System tool from Enghouse Interactive, it is possible to continuously evaluate each of the interactions that agents have with customers.
With One Identity, the need for native tools that come with new applications or systems is negated, says Andrew Voges, Africa Sales Director at Quest.
The toolset on offer by SAP for Data Migration is often overlooked and consideration only given to it when the project has already kicked off, says GlueData.
SaaS offers easy-access, consumption-based software provided through a cloud platform, such as Office365, Gmail or other solutions.
GCT has expanded into the Limpopo and Eastern Cape region to serve its strategic clients and uplift local communities.
The company says the strong performance of its cloud business, led by Red Hat, underscores the growing adoption of open hybrid cloud.
The customer relationship strength measure helps companies allocate scarce resources to drive revenue.
The company has partnered with Cquential WMS to optimise its warehouse distribution management system and support the company’s expansion into larger premises in Gauteng
The public service and administration department steps in to help the Eastern Cape government craft an ICT strategy after it had to withdraw the initial document due to plagiarism.
Securicom is so confident in the effectiveness of ProtectU that it is including compensation of up to R100 000 to subscribers who lose money as a result of a fraudulent funds transfer.