Stricter regulations around billing are imminent, but consumers should remain vigilant, says BulkSMS.
An advocacy group is so irate with Joburg's billing system that it has filed a complaint with the Public Protector's office.
The solution helps Merkle deliver insights that assist clients to identify high-value and at-risk customers.
In excess of 75% of respondents are still getting their bills and statements in the physical mail, says Garin Toren, COO of Striata.
The new Consumer Protection Act places a burden on companies to scrutinise their online terms and conditions.
The online retailer now wants to expand its product offering even further.
In today's technology roundup: HP's cloud strategy under fire, White House to tighten copyright law, child abuse images removed faster, and US newspaper ads hit 25-year low.
The company has asked Square to recall its credit card readers because they pose threats to consumers.
The UK bank's Security Key allows customers to access their online banking account on the go.
The City of Johannesburg's R580 million software system resulted in an excess of 65 000 incorrect statements, says Striata.
Zibusiso Mkhwanazi, executive chairman of KrazyBoyz digital, has been named a Young Global Leader for 2011.
Residents with billing queries that have dragged on for more than three months are offered settlements by the City of Joburg.
The company uses e-mails, SMSes and social media to alert subscribers about a fake Web site.