The South African contact centre industry is experiencing significant transformation as more organisations adopt cloud-based solutions.
Cloud is inherently building more complexity into IT operations, says VMWare's Dave Funnell, speaking ahead of #ITWebCloud2021.
2020 highlighted the importance of secure, reliable communications networks, says Nic Laschinger, CTO of Euphoria Telecom.
A Windows Server and SQL Server consolidation, optimisation and migration to Microsoft Azure enables the company to reduce costs, modernise its data platform and boost its innovation capabilities.
The new funds are also intended to support the company as it continues to scale and expand its fibre network capabilities.
In 2021, local businesses should be harnessing the benefits of Microsoft Azure to manage costs and support innovation.
There has been a consistent increase in the need to incorporate chat into a contact centre, says 1Stream.
iOCO will be hosting a panel discussion about cloud adoption trends at #ITWebCloud 2021 on Wednesday.
Absa's head of DevOps will discuss how DevOps is evolving at #ITWebCould2021 this week.
Hybrid cloud is becoming the key business strategy for the post-COVID world – here’s why.
The global pandemic revealed organisations that were early adopters of cloud, digital and collaborative tech were better positioned for crisis recovery.
IBM Sterling Secure Proxy provides protection against external threats looming at the edge of your enterprise, on-premises or over the cloud.