Contact centres must embrace the cloud or else

ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.

The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?

In this survey, we examine, among other things:

1. Do you have a dedicated IT staff training budget?
2. What vendor certifications do you currently hold?
3. Which training formats do you find most effective?

By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.

The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.

Thank you for participating!

ITWeb, in partnership with Altron Digital Business and Microsoft, is conducting a Cloud survey that delves into the state of current cloud adoption within South African organisations. The survey will also look at the productivity suites and business applications, infrastructure and the use of artificial intelligence.

In this survey, we examine, among other things:

1. What types of workloads are you running in the cloud;
2. What are the main challenges you face with your current IT infrastructure; and
3. What factors are important when selecting a cloud services provider.

We value your opinion and encourage you to share your cloud adoption experience, and be part of the latest research into cloud in South Africa. A trends report on the survey outcomes will be shared with participants.

By taking part in this survey, you could win a Takealot voucher to the value of R3 000.

The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.

Thank you for participating!