Customer service has gone digital and with it customer expectations have changed, says 1Stream.
The Johannesburg location is the group's first point of presence on the African continent.
The company serves customers like Berkshire Hathaway, DHL, Naspers, Hi-Sense, Web Africa and partners such as Teleforge, Freshtech Africa and Stridesmart in SA.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
Cloud backup solutions protect data spread across multiple sites, servers or machines, and can be centrally managed, says Redstor.
Businesses need to ensure their data is easily recoverable, and with new compliances being ushered in, they need to be able to retain and search their data, it says.
Arbofield will be hosting a Unit4 Conference in the third quarter of this year where all its local customers and prospects will be invited to provide feedback.
The business telephone platform is better than the onsite PBX, and will make migrating to the cloud a simple experience, says Euphoria.
Digital transformation is shaping the DC, says Microsoft's Asif Valley, who will be speaking at the ITWeb Data Centre Summit on 10 July.
ITWeb, in partnership with Altron Digital Business and Microsoft, is conducting a Cloud survey that delves into the state of current cloud adoption within South African organisations. The survey will also look at the productivity suites and business applications, infrastructure and the use of artificial intelligence.
We value your opinion and encourage you to share your cloud adoption experience, and be part of the latest research into cloud in South Africa. A trends report on the survey outcomes will be shared with participants.
By taking part in this survey, you could win a Takealot voucher to the value of R3 000.
UK's Somerset County Council replaced its backup and recovery technologies with a hybrid cloud solution from Microsoft.
Finding common ground between risk analysis and data culture.
One tank of petrol could cost you more than the monthly rental of the Wanatel Cloud PBX used in your office.