Zendesk is?a cloud-based incident management application that?integrates feeds from multiple customer communications channels, says Rob Lith, director at Connection Telecom.
Customers can leverage the flexibility of Amazon Web Services to address their backup, recovery and archive challenges.
Huawei's?FusionCube?provides infrastructure convergence and integration in both hardware and software to Shanghai-Hong Kong Stock Connect.
O!Connect, the new 100% cloud contact centre solution brought to market by Ocular Technologies, is designed to overcome any concerns local enterprises had around cloud.
The service enables clients to implement a complete data quality solution within 30 days, says Master Data Management.
With the advent of cloud computing, small business owners will no longer see IT as a grudge purchase, says Brian Timperley, MD of Cloudware Technologies.
Microsoft warns ISVs must develop a cloud strategy or risk the lives of their businesses.
Planning enables organisations to figure out how to move all their data from e-mail servers to the cloud, says Microsoft.
Mitel helps service providers streamline cloud communications and lower TCO with MiCloud.
In a fast-paced and ever-changing technology-driven business environment, cloud computing gives SMEs business agility, says T-Systems.
As of Q3 2014, Mitel powers nearly 20% of all cloud communications based on subscriptions and seats, according to a Synergy Research Group report.
EMC has released the findings of a global study of 10?451 IT business decision-makers across 33 countries.