The telco seeks innovative financial and transactional apps for MTN MoMo, using MTN Mobile Money APIs.
ITWeb, in partnership with Freshworks, conducted an online survey on the state of CX in South Africa in March/April 2022.
MTN opens entries for the 11th instalment of the awards, with an overall prize of R1 million up for grabs.
The firm, which sees huge demand for its feature phones in Africa, outlines its 4G-enabled feature phone strategy.
Microsoft SA, YES to equip 300 000 youth with AI skills
In this week's tech news roundup, Microsoft, this week hosted its AI, A New Era event in Johannesburg. At the event, Microsoft South Africa and Youth Employment Service signed a new partnership agreement that seeks to provide artificial intelligence skills to 300 000 South African youth. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #microsoft #evehicle https://www.itweb.co.za/content/o1Jr5MxPQgyMKdWL https://www.itweb.co.za/content/raYAyMorZx37J38N https://www.itweb.co.za/content/Olx4zMkaQEBv56km https://www.itweb.co.za/content/kLgB17ezgXXM59N4 https://www.itweb.co.za/content/mQwkoM6YENn73r9A
Speedy resolution of customer requests and omnichannel experience are the key drivers of customer satisfaction, according to a recent ITWeb/Freshworks survey.
The company is working on a solution whereby if it determines that viewers are in the same location, it will allow them more views.
Social media app YouDeh targets further growth, with future plans of making it available in more countries.
Samsung Galaxy A53 5G | Unboxing, Overview
The mid-range smartphone promises users the opportunity to experience Galaxy’s advanced mobile technology without breaking the bank. #mobiledevices #samsung #unboxing
The 2022 Microsoft South Africa Partner of the Year is setting up its UK headquarters in Manchester.
The Qualtrics Embedded Insights app gives IT and customer service agents a unified view of employee and customer experience and operational data.
The bank’s Avo now connects over 1.5 million local consumers to 21 000 businesses listed on the platform.
Cambium Networks has introduced its QOE solution aimed at retaining customers, specifically with the wireless internet service provider market in mind.