The operator may reportedly follow in its yellow rival's footsteps by partnering with global music streaming service Deezer.
Code-named Mako Shark, the?cloud-optimised?customer contact solution simplifies and flexibly manages omni-channel interactions.
Key developments include utility-based pricing, a structured SLA programme and a?managed services?layer around its cloud infrastructure environment.
There are about 10 key players investing in fibre infrastructure, with just over 200 000km of fibre capacity deployed in SA, says?Connection Telecom.
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The solution combines Aspect's customer contact solutions with deep, global cloud hosting expertise.
The industry is split on how competitive SA's ICT market is, but there is a unified call for an end to the lag in spectrum allocation.
SA's dominant mobile players battle to get to grips with the pain OTT is causing them, with some calling for regulatory intervention.
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SA's broadcasting sector needs a competitive landscape and ICASA should step up, say market watchers.
The operator says it has more subscribers than it can service with the amount of frequency available.
The telecoms service provider has announced a strategic acquisition drive of wireless ISPs in SA.
The communications services supplier has been awarded new contracts valued at $1.1?million.
The challenger mobile operator says, without regulatory intervention, SA's ICT sector will end up being run by a fixed monopoly and a mobile duopoly.
