Companies must keep accurate records of their interactions with consumers, which will boost call-logging.
The acquisition will enable M5 to offer mid-size businesses advanced IP contact centre technologies.
Cellphones are being used for far more purposes in Africa than in developed markets, says TNS International.
Organisations should see the PPI Act as an opportunity to add value to their business, says Deloitte.
InfoReg demands answers from TransUnion, Experian on alleged hack
In this week's tech news roundup, In an ongoing case, the Information Regulator gave TransUnion and Experian 10 days to furnish it with details regarding allegations of a new data breach at the credit bureaus. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #infomationregulator #transunion News Links: https://www.itweb.co.za/content/GxwQDM1DxZw7lPVo https://www.itweb.co.za/content/WnpNgM216Ed7VrGd https://www.itweb.co.za/content/nWJadMbNB8aMbjO1 https://www.itweb.co.za/content/PmxVE7KEWl4qQY85 https://www.itweb.co.za/content/VgZeyvJlKYWMdjX9
A union describes the ICT sector as one that grows without creating jobs, saying this is problematic for the poor and working class.
The operator wants the regulator to force Telkom to free up parts of the local loop, which could speed up unbundling.
The company has registered more than 90% of its subscriber base.
Samsung Z Fold 5 Unboxing and Hands On Review
The Samsung Z Fold 5 Unboxing, specs and review by ITWeb. Join us as we unbox, explore, and appreciate the Samsung's remarkable features, giving you all the insights you need to make an informed decision. Don't forget to hit the like button and subscribe to ITWeb for more exciting tech reviews and unboxings! #Reviewvideo #unboxingvideo #samsung #samsungzfold5
Kenya's corporate sector gets behind a project to upgrade information networks for the country's disaster monitoring centre.
The spectrum that will be freed up when SA migrates to digital TV should be allocated to the SKA project, ICASA was told.
In today's technology roundup: UK mobile users fear 'bill shock', Wozniak mulls Apple comeback, Russia rejects Web sites ban bid, and Jobs' biography on the cards.
Vivo Y36 Unboxing and Hands On Review
The Vivo Unboxing, Specs and overview by ITWeb. Join us as we unbox, explore, and appreciate the Vivo's remarkable features, giving you all the insights you need to make an informed decision. Don't forget to hit the like button and subscribe to ITWeb for more exciting tech reviews and unboxings! #Reviewvideo #unboxingvideo #VovoY36 #devices
The official indictment indicates that the two were arrested at the urging of the Chinese regime.
A call received by the Indira Gandhi International airport call centre turned out to be a hoax.
The partnership with Plantronics will enhance its competitiveness in the contact centre arena.