Wynand Roos, MD of The CRM Team, took customers and prospects through the latest updates to Microsoft Dynamics 365.
The Chinese tech firm reveals plans to serve SA’s B2B segment, as part of the next phase of its business.
Samsung SA’s local investment goals have been strengthened through strategic partnerships.
ITWeb, in partnership with Altron Digital Business and Microsoft, is conducting a Cloud survey that delves into the state of current cloud adoption within South African organisations. The survey will also look at the productivity suites and business applications, infrastructure and the use of artificial intelligence.
In this survey, we examine, among other things:
We value your opinion and encourage you to share your cloud adoption experience, and be part of the latest research into cloud in South Africa. A trends report on the survey outcomes will be shared with participants.
By taking part in this survey, you could win a Takealot voucher to the value of R3 000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
Avaya will highlight Avaya OneCloud’s ability to infuse AI into every experience at the CEM Africa Summit 2022 this week.
This emerged during a webinar on customer service of the future, hosted by Synthesis, AWS and Salesforce, in partnership with ITWeb.
SQM Quality is designed to optimise the changes and opportunities of ISQM 1.
The company is building a presence in the sub-Saharan region, including the opening of a formal office in Lagos, Nigeria.
Cloud-native software development ensures fault-tolerant, responsive apps in public, private, or hybrid clouds using cloud-native tools.
ITWeb, in partnership with MTN Business, is running a survey on ICT maturity to gain a clear, data-driven understanding of where SA businesses stand in terms of ICT maturity. The survey covers everything from infrastructure and cybersecurity to digital literacy and compliance.
To gather further insights into ICT maturity within respondent organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the value of R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
By understanding customer and employee experiences, contact centres can drive retention, processes and profitability.
This week’s tender roundup sees a wide variety of requirements targeting the telecommunications sector.
The company aims to have 65% of its manufacturing electricity requirements sourced from sustainable energy by 2030.
At the Experience Centre, customers can test use cases and business models for emerging technologies such as 5G Open RAN.