Transforming all customer touch-points, providing meaningful data and giving customers a personalised experience.
Research commissioned by ServiceNow shows that while the pandemic enabled an environment for innovation within manufacturing , there is still work to be done to secure long-lasting digital transformation.
Automation will change the nature of human work, freeing employees to pursue more rewarding, value-adding labour, says Christiaan Kriel, iOCO cluster executive: automation and CRM.
ITWeb, in partnership with Altron Digital Business and Microsoft, is conducting a Cloud survey that delves into the state of current cloud adoption within South African organisations. The survey will also look at the productivity suites and business applications, infrastructure and the use of artificial intelligence.
In this survey, we examine, among other things:
We value your opinion and encourage you to share your cloud adoption experience, and be part of the latest research into cloud in South Africa. A trends report on the survey outcomes will be shared with participants.
By taking part in this survey, you could win a Takealot voucher to the value of R3 000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
To help South African companies move to next-generation business with hybrid multicloud, IBM, in partnership with ITWeb, will stage the online IBM Cloud Forum on 25 May.
4Sight will collaborate with Cognius.AI in creating solutions that leverage Cognius.AI’s Sofia conversational AI platform for the enterprise market.
The use of bots to improve customer experience was unpacked during an iOCO webinar.
There has never been a better time to deploy an ERP solution than right now, says Lyall O'Carroll, technical account manager at Seidor Africa.
Exxaro Resources has complete transparency into IT costs following an end-to-end MagicOrange IT Financial Management implementation.
ITWeb, in partnership with MTN Business, is running a survey on ICT maturity to gain a clear, data-driven understanding of where SA businesses stand in terms of ICT maturity. The survey covers everything from infrastructure and cybersecurity to digital literacy and compliance.
To gather further insights into ICT maturity within respondent organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the value of R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
As remote working becomes the norm, companies could see the death of their existing network and security models due to substantial changes in network traffic patterns.
The road ahead requires companies to be at the forefront of digital transformation in the distribution space, says Axiz.
Financial executives are shifting their financial management solution to a system of intelligence rather than a system of record, a critical part of which is access to continuous, accurate, consolidated financial reporting.
The high-growth business process outsourcing sector drives R3.4 billion worth of investments in three years in the City of Cape Town.