To meet rising customer expectations, contact centres must evolve their customer interaction strategies, says Presence Technology.
The software-defined data centre empowers users to manage heterogeneous clouds, hypervisors and physical environments, says VMware.
Companies focus on the technology rather than on the quality of data being analysed, says KPMG.
The SA Chamber of Commerce and Industry has a positive outlook for reducing theft this year, but says it remains concerned.
The success of enterprise architecture requires change management within and beyond the EA practice, says Real IRM.
The company took the top spot in the Women on Boards, Investing in Young Women, and Gender and Poverty Alleviation categories.?
When migrating to the cloud, the tools need the diversity to go in any direction, says Vision Solutions.
For companies to gain customer insight across multiple channels, an omni-channel strategy is required, says Fontera Digital Works.
New SimpliVity Integrated Solution with Cisco UCS delivers the best of both worlds.
The iStore at Centurion Mall is the third to be robbed in less than a month.
By putting in place business process automation, organisations can save money, says PRP Solutions.
The fashion software sales won the title at the 2014 MTN Business App of the Year Awards.