This is a new paradigm for IT Service management, based on a forward-looking and human-centric view of how IT is transforming employee productivity.
Ovum reports that 74% of consumers today use three or more channels when seeking customer care.
The data centre is evolving from a mega facility, filled with disparate technologies that are difficult to integrate and manage, into a more agile business response centre.
Flash memory resolves issues around the costs and capacity of hard drive performance.
A data-driven approach touches every aspect of how Ambit Energy manages its business operations and customer relationships.
Community cloud makes it possible to set up a private cloud in a limited multi-tenant environment, says EMC.
The convergence of Veeam Software with HPE 3PAR and StoreVirtual coupled with HPE StoreOnce provides the best data and application availability and monitoring.
Enterprises need a network that allows them to meet end-user demands for increased connectivity, mobility and support, without costs spiralling out of control.
European IT professionals favour hyperconverged infrastructure over public cloud computing services for mission-critical workloads, says a TechTarget survey.
We need this to improve outcomes across the student life cycle.
Enterprises need a flexible, scalable solution that meets the specific needs of their business and disperse workforce, says Private Protocol.
Nearly half of all financial services responders claim to have more than 10 internal and external data sources that are relevant for their business processes.