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Business Continuity Management

Responding to COVID-19's impact on CX with digital tech

The modern contact centre has effectively become the primary touchpoint to successfully connect with customers, says Karl Reed, chief solutions officer at Pivotal Data.

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4:40

Vibhu Kapoor

Sept 1, 2021

Smart technology helped SA weather double supply chain whammy

Much of the success achieved by supply chain professionals over the past 18 months can be attributed in large measure to their willingness to embrace smart supply chain technology.

Technology can do a lot to mitigate disasters. What do SMEs need to know?

For smaller businesses, business continuity and disaster recovery have been made much simpler by the advent of managed cloud computing services.

Women in IT kicks off with advice to ‘own your space’

The IITPSA Women in IT chapter celebrated its relaunch and the launch of its website with a special Women’s Day webinar on personal and professional coping strategies.

Africa’s threat landscape

Organisations need to take a step back, re-strategise their security infrastructure and plan for a post-coronavirus world.

COVID-19 pandemic redefines business resilience

Business resilience, and how Gijima’s Advanced Cyber Defence security capabilities support it, will come under discussion at a virtual series of roundtables in October.

Fighting back against credential theft

Criminals are after the keys – credentials – and zero trust is how companies can ensure that those stop working if they fall into the wrong hands.

Why there’s a need for penetration testing within organisations

Penetration testers can gain access to data and privileged systems… data that a client or user does not want to be exposed to an external entity, says Deon Smal, director at Cyber Insight.

Netwrix study dedicated to Sysadmin Day

Sixty-eight percent of system administrators say their organisations have faced increased risk of cyber security attacks due to the shift to remote work.

Nedbank reaches out to business with new platform

The big-four bank readies its Nedbank Business Hub to promote seamless, digitised and self-service solutions for business clients.

The five secrets of business resilience

True organisational resilience is defined as much by security posture as by the organisation’s ability to adapt and pivot to the unexpected and unplanned, explains Padma Naidoo, senior security consulting manager at Dimension Data.

LG Electronics SA ‘here to stay’ despite looted factory

The South Korean electronics giant confirms its commitment to SA, following the wave of violence and looting that impacted its Durban-based factory.

Simnikiwe Mzekandaba