The state of the world’s IVRs at the start of 2020 – and how disruption can drive positive change.
The telco has identified and remedied a fault with a core network element at one of its sites that impacted data connectivity to certain customers.
At a recent virtual event, two Concur partners, Uber and Flight Centre, shared insights about the impact of the pandemic on their customers and operations.
The ITWeb customer experience (CX) survey, being conducted in partnership with SAP, has gone live.
Build a cross-functional ‘fire station’ to prepare for security incidents, advised Cloudflare in a recent webinar.
Disruptions happen all the time; it’s the mindset and the ability to think beyond the obvious that is the key to success, says Minoo Dastur, director, president and CEO of Nihilent.
Adapting to the new normal with Aruba ESP.
Metallic VM & Kubernetes Backup provides simple and scalable SaaS data protection for containers and is part of Metallic’s hybrid cloud data protection portfolio, which doubles Commvault’s portfolio of unique BaaS solutions.
Dell is simplifying its portfolio and expanding its capabilities to protect both existing and new workload requirements.
The annual report provides insight into the trends that will shape the industry, its workforce and its business models in the new year.
In the 2020 World Wide Worx and CG Consulting survey, the focus shifted from cloud adoption to strategic usage.
Data has to be protected both at rest and in transit, says ETS Group.