Because agents access the call centre solution using a Web browser, all they need is a stable Internet connection and a laptop.
The online sessions are curated by industry to help businesses navigate the road ahead.
Technology integrator achieves reliable backup, extended data retention for Office 365 with Veritas SaaS Backup.
Monitoring and managing computers and devices is now more important than ever, says Panda Security.
Out-of-band management provides a secondary channel of communication to access and control the infrastructure assets of the production network.
The application is powered by AI to help organisations resume business activities through the holistic management of employee wellness while curbing the spread of COVID-19.
NetApp and Cisco have partnered to deliver FlexPod VDI, an on-premises solution that includes hardware components needed to support virtual desktop and learning environments.
Companies must ensure that their business strategy and operations are founded on resilience, says Michael Davies, CEO of ContinuitySA.
The foundation has redesigned its annual staff volunteerism programme to help mitigate the impact of COVID-19 on impoverished communities.
Macrocomm Smart Solutions provides analytics from existing camera systems to monitor and report on compliant social distancing within work or educational spaces.
How JSE chief information officer Hendrik Kotze ensured the bourse moved offsite during the COVID-19 pandemic.