Backups are no longer a nice-to-have - they're a business essential.
When cost-cutting occurs due to economic strain,?contact centres must not be left vulnerable to disaster, says Innes le Roux, manager: Standby Services at ContinuitySA.
Always-on means different things to different verticals, says Veeam Software SA.
With major incidents, the automated logging of events and the logging of process and activities by the service desk is crucial, says Dee Smith and Associates.
The company has implemented?Avaya Communication Manager 6.3 at its disaster recovery centre in Randburg.
The company was named Business Continuity and Resilience Provider for 2015 at the Business Continuity Institute Africa Awards in Sandton on 18 August 2015.
Resilience enables the investment in BCM to be more fully leveraged and optimised, says Ernst & Young.
Any organisation that does not have horizon planning is planning to fail, says the Business Continuity Institute.
The BCI awards the contribution of business continuity professionals and organisations living in or operating in the Africa region.
An optimised major incident process will serve as an input to many IT operational decisions, says Dee Smith and Associates.
The company teams up with Internet Solutions to supply it with a cloud backup solution incorporated into the IS Ignite solution.
Building resilience goes beyond business continuity and needs substantial input from other protective disciplines, says a BCI 20/20 Think Tank white paper.