A true omnichannel approach allows retailers to interact with their customers across all types of physical and digital channels.
The Mastercard Economics Institute says the opportunity for fintech disruption is high in Africa, with digitisation enabling financial inclusion in emerging markets.
Evotel has installed fibre networks in Newcastle, Krugersdorp and Randfontein and is in the process of rolling out the same in Witbank, Welkom and Lenasia South.
Facebook’s legal team argues the citizen engagement platform is “breaking all the rules” in the terms of use of WhatsApp’s business platform.
The minister is engaging with MTN, Telkom, Vodacom and Cell C, with the intention that data becomes accessible to students.
The bank’s investigations reveal the former employee sold customer data to third-parties, in a data leak that affected over 209 000 customers.
The taxman implements remedial actions, including a toll-free number, to assist taxpayers still experiencing issues due to the Adobe Flash Player termination.
The city appeals to customers to make the switch to e-billing, amid the second wave spike in COVID-19 infections.
The telco says 5G mobile tech has undergone extensive research, with numerous studies finding it has no negative impact on the environment or people.
The Facebook-owned messaging app delays the implementation of its new privacy policy, as users increasingly flock to competitors Telegram and Signal.
GovChat’s removal from Facebook-owned WhatsApp would materially prejudice the citizen engagement platform’s entire existence, says CEO Eldrid Jordaan.
Through three widgets being installed on a business’s Web site, customers are immediately able to make contact via chat, call or video call, says 1Stream.