The technology is a Web-based call centre system that increases the productivity of a call centre team by eliminating the dead time between calls.
As cable capacity in African markets expands, Ethernet is becoming the technology of choice for companies, says MEF.
Most African Internet users tend to get much more of their content from Europe, says Seacom.
ITWeb, in partnership with MTN Business, is running a survey on ICT maturity to gain a clear, data-driven understanding of where SA businesses stand in terms of ICT maturity. The survey covers everything from infrastructure and cybersecurity to digital literacy and compliance.
To gather further insights into ICT maturity within respondent organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the value of R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
Online video is the fastest growing category of Internet adverts, and Facebook is catching up with YouTube.
The app will ensure subscribers to Sabinet's SA Legislation service have access to information on the move, offline and outside the office.
Businesses need to ready themselves for the next wave of disruption - the rising demand for mobile video.
Taylor Swift persuades Apple to change its policies ahead of the Apple Music launch next week.
PeeeM Shout will offer users secure one-on-one chat as well as anonymous broadcast messaging.
Most local organisations have deployed the Internet of things on office equipment and printers, an ITWeb/Infoblox survey finds.
One million Nigerian citizens will experience a free day of mobile Internet, thanks to MTN Nigeria, Opera Software and Naij.com.
The hacking collective backs a new encrypted and transparent social network, Minds.com.
Government's outlook for broadband in SA belies the reality of the situation, say analysts.
