By listening and engaging, organisations can control talk on social media, says Meltwater Group.
A problem at the Internet service provider's Johannesburg data centre caused hosted services to be out of action until 9pm last night.
Baby monitors that are designed to protect children are now posing a major security risk, experts say.
Criminals can use embedded co-ordinates in uploaded pictures to track the exact location the picture was taken, researchers say.
Businesses have various social media platforms at their disposal to make customer engagement faster, better and easier.
People should be the focus of any discussion about social media, says Procliviti.
Businesses that do not embrace the change that technology and social media are bringing about will get left behind, said expert.
Hackers are building their own ad networks to serve up mobile malware, says Palo Alto.
The search engine's security initiative has fixed 2 000 bugs and paid $2 million in three years.
The citizen rights organisation will have the R120 million tender for the Free State government Web site investigated.
Dmitriy Smilianets, allegedly involved in a hacking scheme that netted $300 million, vows to fight the charges.
The attackers behind the breach of the New York Times' network resurface, employing new and improved versions of malware.