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Embracing SA’s digital shifts to drive long-term economic growth post COVID-19

Now is the opportune moment to drive grassroots digitisation within SA’s economic and social structures, says Ryan Jamieson, CTO at Altron Karabina.

Johannesburg, 25 Sep 2020
Ryan Jamieson, CTO at Altron Karabina
Ryan Jamieson, CTO at Altron Karabina

Although it is undeniably difficult to look back to February 2020 while still in the midst of a global pandemic, reflection can, in fact, reveal the many positive developments (and lessons) that the crisis has brought.

From a digital transformation perspective, February was significant in that it marked the month of South Africa’s State of the Nation Address (SONA), in which government outlined key initiatives that would place the country on track to realise economic growth through large-scale digitisation. These initiatives included three key focus areas: grassroots development – bringing coding and robotics to primary schools; higher learning – including plans to build a new University of Science and Innovation in Ekurhuleni; and the development of a world-class smart city.

Now, as both the public and private sectors in SA look to adapt and adjust in line with the radical changes brought about by the pandemic and national lockdown, it is valuable to reflect on these digital initiatives – and to take proactive steps to ensure that business leaders and policy-makers remain firmly on course to drive economic growth through strategic digitisation.

A new (virtual) world of opportunity

To begin with, let’s look at education and vital grassroots development within the new lens of coronavirus-related changes. In the face of the forced closure of schools and higher learning institutions nationwide, educators have had to scramble and find ways to continue their efforts using myriad digital channels. We have seen teachers fighting heroic battles to keep in touch with learners via e-mail and even WhatsApp to maintain momentum for the school/varsity year. At both K12/schools and university level, we have certainly glimpsed the possibilities of moving to a far more virtualised classroom environment – and seen that online learning is certainly viable and highly beneficial in many ways.

On the other hand, however, the lockdown has revealed stark digital inequalities – with many learners unable to access the data, connectivity and devices they need to keep up with their global peers. Importantly, the crisis also revealed the urgent need to train teachers around the use of virtual classroom environments – and to upskill around their own digital skills and capabilities. So, for South Africa to make faster progress towards the SONA goal of introducing initiatives like coding and robotics in primary schools, for example, we need to invest in dynamic virtual learning platforms, connectivity and access – as well as rigorous digital training/upskilling for the nation’s teachers.

Similarly, when looking at the SONA goal of developing a smart city, it is clear that fast and robust connectivity will be vital to such an initiative. While government has recently committed to investing in major capital projects (which are currently being identified), it is encouraging to learn that this includes a mass digitisation drive – so while government is not directly investing in a smart city (yet), new mass digitisation investments will hopefully be in close alignment with a future smart city… and the rapid digitisation of important metro areas.

Partnerships will be key

Despite the enormous hardships in the wake of COVID-19, the lockdown has in fact also accelerated key building blocks in the context of digital transformation: many companies and institutions are fully embracing cloud computing and flexible, scalable digital solutions, for example; and the education sector has gained invaluable lessons into what is required to keep abreast of global developments.

Arguably, however, this is precisely the moment when business and public sector leaders must embrace the opportunity for change – and in fact, drive the further acceleration of digital transformation across all sectors in SA.

From a business and leadership perspective, the following will be critical:

  • Creation of more IT/digitally focused internships and job shadowing opportunities.
  • Mentorship programmes for school and university learners within STEM-based disciplines.
  • Dynamic programmes and coding events hosted by businesses, such as hackathons and free webinars.
  • Businesses should consider pro bono work in key sectors with aspiring partners (these can turn into more formalised, commercial engagements over time) – but the emphasis is on skills transfer/knowledge share, and removing any digital barriers to entry into the SA and global markets.
  • Channel significant investment into grassroots education (including online learning materials and devices/connectivity), and teacher skills development/training.
  • Creation of more incubation hubs/accelerators for digital businesses to support innovation.

In essence, business leaders have a critical role to play in making SA more ‘inclusive’ in the digital sense. By taking a proactive approach and looking to build partnerships and drive investments that support widespread digitisation and digital skills training, we can turn the dark days of COVID-19 into a catalyst for long-term economic growth and grassroots innovation.

About Ryan Jamieson

I currently hold the position of Solution and Innovation Officer at Altron Karabina. This role is the alignment of technology to the company’s strategy, which involves thought leadership, leading technical leaders, innovation and R&D, skills recruitment and alignment, as well as product development. My core purpose is to help our teams succeed in bringing and implementing for our customers, relevant, innovative solutions. My passion for technology and solving business challenges started while I was a mining engineer. Over time this has matured into developing solutions, leading teams, architecting solutions, running a business unit and evangelising technology. Both my BSc Engineering Degree and MBA help me bring the relevance and capability of technology to bear in aligning to business need.

I joined iSPartners/Karabina in its formative years, and the capabilities I learned as an engineer with roles that required team management and problem-solving have been invaluable skills when applied to technology solutions. I have and still enjoy speaking at technology events, especially in association with Microsoft as well as more generally. My passion is teaching and training people in JuJitsu, and I have my Protea colours in JuJitsu and was the coach of the SA Jujitsu team in 2007.

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Altron Karabina

Altron’s purpose is to deliver innovation that matters with key focus areas across cloud, security, data analytics and IoT.

As a key operation of Altron, Altron Karabina is the business technology solutions company within the group that represents Microsoft. Founded in 2001, we have over 19 years’ experience and have become a trusted partner and advisor to hundreds of companies.

We aspire to be an inspirational business partner, driving growth for our customers and jobs for the communities, in order to create a better South Africa. This enables us to be deeply purpose driven, knowing that what we do and the solutions we can create with our customers, can impact our country.

We have three core goals for our customers. Our first goal is to accelerate their business results. Secondly to transform their business and technology platforms and thirdly to empower our customers and their employees to win in everything they do.

To achieve these goals, we have four divisions within the company. Modern Platform that encompasses digital collaboration solutions, digital applications and cloud infrastructure. Business Applications that includes Customer Engagement and Finance and Operations solutions and Data, Analytics and Planning, which covers data management, analytics, machine learning and artificial intelligence. A golden thread that runs through these divisions is our Software Services business that covers Microsoft licensing and software asset management, and which delivers its own unique value propositions.

Through our Microsoft partnership, our inspiring leadership, our business value obsession, our relevant solutions and our experienced and talented employees and teams, we are a leading digital transformation partner in South Africa and Africa.

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